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Join us and discover what we can do for you.
Not sure what services you need or have questions click the inquiry link below and submit your details or contact me at thecharcuteriesocialllc@gmail.com to give you a customized Quote!
-The Charcuterie Social
Contact Us
We would love to hear from you and help customize your special event.
Submit your inquiry or feel free to contact us by phone or email. Ask for more details about our artisan cheese and charcuterie boards that make perfect gourmet food gifts.
Click the inquiry link below:
https://www.honeybook.com/widget/the_charcuterie_social_299772/cf_id/6a2853cf31c0955274d4022b
or click the "DROP US A LINE" button for a quick message.
The Charcuterie Social Policy
Booking Requirement:
A deposit of 30% is required to secure the Charcuterie business services for your event. The deposit is due at time of booking, and services will not commence until the deposit is received. The deposit guarantees The Charcuterie Social availability for the event date and covers initial planning efforts. It compensates the service provider for holding the Event Date and turning away other potential clients. In the event of cancellation by the client under 30 days, the deposit will be retained by the service provider and non-refundable under any circumstances. If cancellation is 30 days + a full refund may be given in return to the client. If any services or costs have incurred within that time frame a portion will be deducted from the deposit and remaining balance returned to client.
Short Notice Booking Policy:
Certain bookings made within 30 days of the event date are considered short notice. Due to the expedited preparation, sourcing, and staffing required, these bookings are subject to:
- Payment required at the time of booking. All payments are due 14 days prior to event.
- Limited customization options maybe limited due to certain needed ingredient availability, or special themes or personalized request due to limited time to resource and order.
- Rush service fee of 20% may be applied if appliable to cover additional labor and sourcing costs. This is dependent on the type of services needed and at the discretion of the event planner. Fee may be waived if event planner feels the services can be rendered in a timely manner and has all resources available to meet the client's needs. Some events may only require 14 days minimum notice.
- Ingredient Availability Disclaimer-For short-notice orders, certain specialty items may be substituted with comparable alternatives to ensure timely delivery.
Refund Policy:
The Client understands that the deposit is non-refundable under 30 days. For any additional payments made, refunds will be issued according to the following schedule in the event of a client-initiated cancellation:
Cancellation Before the Event:
- A refund of 100% of the payments made, including the deposit, will be issued if the cancellation occurs 30 Days + before the event date.
- No refund will be issued if the cancellation occurs less than 14 Days before the event date.
For more details on our full company policy please refer to service agreement with the service provider at time of booking.
Frequently Asked Questions
Please reach us at thecharcuteriesocialllc@gmail.com if you cannot find an answer to your question.
We recommend booking our catering services at least 30+ days in advance to ensure availability. Boards and other to go orders typically 7-14 days to ensure availability.
Absolutely. We can customize our services to fit your needs.
Absolutely. We can customize any colors in our decor, arrangements of beautiful fresh flowers, signs, customized cheese sticks signs or mini boards with personalized engravements and so much more.
Absolutely we offer both options.
Charcuterie boards should not sit out at room temperature for more than two hours, or one hour if the ambient temperature exceeds 90°F (32°C). Recommend refrigerate any leftovers within the 2 hours of receiving your charcuterie.
Absolutely. We can gift wrap with a theme/color for your board or service of choice, add a personal note and have it delivered.
Yes. Upon request we can offer the option to create a personalized message card to send with the gift card. All gift cards are good for 1 year after purchase. This can be emailed upon purchase or mailed directly.
Yes, you can either reserve the charcuterie cart service personally for your event (your responsible for costs) or send an invite where I set up for the collaboration public event I have been invited to and I charge guests directly from my cart for their single purchases. I am always open to working with other businesses to collaborate and support each other.
Yes, and depends on the requested services, location, and temperature for outdoor events.
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